Return and refund Policy
Return & Refund Policy – Web Baazar
Effective Date: [Add Date]
At Web Baazar, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
You may request a return if:
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The product is damaged or defective upon delivery
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You received the wrong item
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The item is unused, in original condition, and in original packaging
Return requests must be made within 7 days of receiving the order.
2. Non-Returnable Items
We do not accept returns if:
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The product has been used or damaged by the customer
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The return request is made after 7 days
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The item is not in its original condition
3. Return Process
To request a return:
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Contact us via phone or email.
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Share your order details and pictures of the product (if damaged or incorrect).
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Our team will guide you through the return process.
4. Refund Policy
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Once the returned product is received and inspected, we will notify you.
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If approved, your refund will be processed within 5–7 business days.
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Refunds will be issued via the original payment method or bank transfer (if applicable).
5. Shipping Costs for Returns
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If the return is due to our mistake (wrong or damaged item), we will cover the return shipping cost.
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If the return is due to personal reasons, the customer may be responsible for return shipping charges.
6. Contact Us
For return or refund requests, contact:
Web Baazar
📞 Phone: 03204819226
📧 Email: tahirasrafi1122@gmail.com